Information for Students and Parents
GoBritanya is committed to providing continuous support to all our students, ensuring a seamless and comfortable living experience. Each student is assigned a personal Accommodation Expert who is available to answer any questions and liaise with the relevant teams on their behalf. In addition to direct communication with their expert, students will receive useful contacts for our operations, finance, and wellness teams, allowing them to discuss bookings, payment plans, or any other topics. Our staff is trained to offer first-hand mental health support, and we have a dedicated team specifically for assisting students facing mental health challenges. Your well-being is our priority, and we are here to support you every step of the way.
Useful Contacts
On your portal you can find contact details of Your Accommodation Expert, Operations team, Finance team, Residence management team, and Student Wellness team.
Support During Your Stay
On your portal, you can find useful links during your stay with us. You can request any type of help. For example, you can request additional services, request a room maintenance or report a problem.
Check-in and Check-out Guide
In your check-in and check-out guides you will find information, such as when to arrive, what to take with you, how to pass post check-out room inspection.
How to Pay Guide
We offer several ways to pay, which include bank transfer, online payment and payment via individual link. You will see your payment plan with due dates and the status of your payments. Furthermore, our finance team can discuss a tailored payment schedule with you and align it with your loan disbursements.
Mental Health Support
We are a Student Minds corporate member, and we offer a detailed mental health guide and mental health webinars. Furthermore, our staff is trained in Mental Health First Aid, and we have a dedicated wellness team to support students facing mental health challenges.
Student Events
We organize a variety of student events and special campaigns to enhance your living experience. These activities provide opportunities to socialize, learn, and engage with fellow students.
Get in Touch
If you have any questions, feel free to contact us.
